Return & Refund Policy

1. If the received product is damaged or defective or incorrect, we do not currently offer Returns and Refunds we only offer a replacement of the product. Your understanding is greatly appreciated.

2. Refunds may be considered for other specific cases, such as order cancellations before shipping.

3. Please notify us within 24 hours of receiving your order if you need a replacement due to any of the reasons mentioned below.

4. We may require you to provide videos and photos of the damaged product within 24 hours to initiate the replacement process.

5. We kindly request that you provide us with visual documentation, including both images and videos, showcasing the product in its original, unopened state with all its packaging securely intact. Our aim is to ensure that the product remains in its pristine condition. Once we receive these from you, our dedicated team will thoroughly review them. This review is conducted to confirm that the items align with our established eligibility criteria, as outlined above. Following this evaluation, we will be more than happy to proceed with any necessary exchanges that meet the aforementioned criteria. We deeply appreciate your understanding and cooperation in this matter.

6. Due to the nature of food products and their perishable nature, we might not be able to offer cancellations or refunds for orders that have already been prepared or shipped.

7. If you have any questions or concerns about our return and refund policy, please reach out to our customer support team at sippcov@gmail.com or +91 8374856139 .

By making a purchase on our website or from our official whatsapp business, you acknowledge and agree to our return and refund policy.