1. Shipping Destinations: We currently offer shipping all over India. If your location is out of the country, please reach out to our customer support team, and we'll do our best to accommodate your request.
2. Shipping Rates: Shipping rates may vary based on your location, the weight of the items.
3. Order Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer.
4. Estimated Delivery Time: The estimated delivery time depends on your location. Standard delivery usually takes 2-13 days.
5. Tracking Your Order: You will receive a tracking number via whatsapp or email once your order has been shipped. You can use this tracking number to monitor the progress of your delivery and estimate its arrival.
6. Shipping Delays: While we strive to ensure on-time deliveries, please note that we are not responsible for any delays caused by unforeseen circumstances such as weather conditions, customs delays, or other external factors once the shipment has been sent and delivered from the warehouse. It may occasionally impact the delivery timeline. We appreciate your understanding in such cases.
7. Packaging and Quality Assurance: Our food products are carefully packaged to ensure they reach you in perfect condition. We prioritise quality and freshness, and all orders are packed with care to maintain the highest standards.
8. Shipping Charges and Taxes: Shipping charges are calculated based on the total weight of your order and the shipping destination. Applicable taxes and duties may also be added, depending on local regulations. Please note that for international orders, any applicable import taxes and duties are the responsibility of the recipient, please don't hesitate to contact our customer support team at sippcov@gmail.com or +91 8374856139.
9. Return and Refund Policy: For information about returns and refunds related to shipping, please refer to our [link to Return and Refund Policy page].
10. Contact Us: If you have any questions, concerns, or need assistance regarding your order or shipping, please don't hesitate to contact our customer support team at sippcov@gmail.com or +91 8374856139.
By proceeding with your order, you acknowledge and agree to our shipping policy.
Contact Information
SIPPCOV (DHEEERA FOOD CO)
7-162, Near Geeta Mandir, West Godavari District,
Velpuru, Andhra Pradesh - 534222 (INDIA).
Call or Whatsapp: +91 8374856139
(from 9:30am to 07:00pm)
Email: contact@sippcov.com
FSSAI - 10123019000481
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